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NEWS >ONE-DAY COURSE ON ESSENTIAL COMMUNICATION AND NEGOTIATION SKILLS FOR CONFLICT RESOLUTION

22 November 2018 | 9:00 a.m. - 5:00 p.m. | Faculty of Law, University of Malaya

 

This one-day course highlights the cumulative effect of combining effective communication and negotiation skills. These skills offer participants methods to improve and enhance their results in different negotiation scenarios. It includes
negotiation in a professional capacity and interpersonal communication in their personal life. This course also examines and evaluates the different types of negotiation available. The ability to communicate effectively requires the subtle mix of skills which include the ability to listen and to ask the right questions at the right time. Practical role play will be used during the course to help participants understand the skills and techniques involved to improve their performance. More...